Testimonials

“Though his office is out of state, working remotely with Tom K has been far easier than working with our former local network consultants.  Tom knows the vacation rental and real estate industries and their 24/7 demands; he understands the relationship between our reservation software, e-mail system and website; he understands the needs of vacation rentals vs. resort sales.  We appreciate that Tom works preventatively and performs weekly maintenance checks.  Most important, Sand ‘N Sea has had no down time since we started working with Tom, both day-to-day and through major systems upgrades.”  

Claire Reiswerg
Co-Owner / VP Marketing
Sand ‘N Sea Properties

Galveston, TX
www.sandnsea.com

“We purchased Resort Quest OBX on a Wednesday afternoon, the Wednesday before Easter, what was I thinking?  We needed to merge this company into Brindley Beach Vacations as quickly and painlessly as possible, so we immediately called Tom K and asked if he could be here on Friday.  He was able to get to us on Monday! I was catching spears until he arrived!”

"Twelve days and 200 hours later the two companies were in the same building, all systems were available to all staff, and the WAN and Internet circuits were revised, (reducing our annual cost $28K), all with NO office downtime.  NONE!  Two businesses with two main offices and five satellite offices completely merged with ZERO downtime (as if I know what a WAN or any of that stuff is)!”

"Tom simplified and improved the infrastructure and IT operations, instituted automated monitoring, and set up remote access to all of our systems.  As a result, our systems are now rock solid, and since Tom can maintain everything remotely, we have no need for internal IT staff.  That alone was a giant savings, and if that RQ IT guy stayed around one more day I would be in prison, because I was going to throttle him!”

"While it was a pretty amazing effort, we weren’t really surprised.  We’ve worked with Tom K since we launched Brindley Beach Vacations six years ago and we’ve just come to expect the extremely high levels of service, foresight, and expertise Tom always delivers.  He is a valuable partner in our success.  Tom knows that just like Brindley Beach it is always    SERVICE FIRST........FUN ALWAYS!!!!!!!!!!”

Doug Brindley
President
Brindley Beach Vacations

Corolla, NC
www.brindleybeach.com

"Now a days it seems like everyone needs an IT Department regardless of the size of your company.  This is a luxury we can’t afford nor one we can live without, so I turned to Tom K.  Any and every issue I’ve ever had was dealt with in a timely accurate manner all the while being educated as to how it was being solved and recommendations on ways to keep from having the problem again.  I’ve talked with other businesses who give me horror stories of not only the problems they’ve had but the chastising they’ve taken from their IT Consultant for letting it happen (as if they were supposed to know how to prevent it in the first place)!  I can say with firsthand knowledge that working with Tom is everything working with a professional should be.  I would, and do, highly recommend Tom K to anyone in the vacation rental business that needs a friend in IT."

Justin Gerlach
Owner/General Manager
Pristine Properties Vacation Rentals

Cape San Blas, FL
www.VisitFloridaBeaches.com

“Tom K looks for solutions which best fit our specific needs and the way we do business.  He gets to know you and your company’s needs and then looks beyond your current needs and helps you plan for growth.”

Amy Helle
President
Hatteras Realty

Hatteras Island, NC
www.hatterasrealty.com

“We had continuing, multiple problems with our remote office - VPN, accessing Property Plus and other main office resources, printing, etc.  Our local guys were good, but just couldn’t get it all to work.  Doug Macnaught of ISI recommended Tom K, and we’re very glad he did. Tom developed solutions that not only resolved the immediate issues, but were also aligned to our plans for future growth. We later used the solution template to roll out three new remote offices with little effort, and expect to add more in the near future. Tom has become an invaluable partner for all our technology planning and implementation.” 

Bernie Roache
President
Century 21 New Horizon

Ocean City, MD
www.Century21NewHorizon.com

“I want to take this opportunity to strongly endorse the Tom K Consulting Group.  I have known Tom, as a friend, for almost 20 years but he is also one of the most competent individuals I have ever had the pleasure to do business with.” 

“I have had varying degrees of interaction with Tom many times over the years but we were recently involved in a major server and systems upgrade at our company.  Tom was with us every step of the way and it was a painless process.  I shudder to think what it would have been like without him. We also subscribe to his monitoring service to assure that everything stays on tract.” 

Dick Davis
General Manager
Oak Island Accomodations

Oak Island, NC
www.RentalsAtTheBeach.com

“In our business, your overall success pretty much comes down to how well you can solve problems. As many of you know, in the Vacation Rental Industry, there are a lot of problems that may arise.  Being raised in my family’s resort hotel business, I quickly found this out.  As my Dad always said, “Son, if you can’t handle it, call in the Big Guns.””

“In August 2009, I, along with my family, founded Ocean Drive Beach Rentals, a division of our established Ocean Drive Beach & Golf Resort.  Along with this endeavor came problems in all shapes and sizes. A problem I ran into was the ability to print remotely.  I am very dependent on this technology as I typically need to be in fifty different places all at once.”

“After trying numerous times to have the issue that would allow me to print remotely fixed, I finally gave up.  Everyone seemed to think they had the answer, but no one did.  Thankfully, one day I called my property management software support department (Instant Software’s Property Plus) and asked who their “top gun” was!”

“I was given the name of Tom K and his contact number.  After educating Tom K on the issue I was experiencing, I immediately breathed a sigh of relief.  Within a couple hours after providing credentials to allow Tom K access into our system, he had the problem solved, along with more problems I didn’t even know existed.”

“My most recent job with Tom K was a new server migration / infrastructure upgrade project that was strategically planned for five (5) days.  This project was completed in four (4) days and experienced a total down time of roughly two (2) hours.  Tom K even reconfigured our old server to be our back-up server while he was on site.”

“My advice to you would be to go straight to the TOP, and hire Tom K as your IT Consultant.  Trust me, after working with Tom K, I am of the mindset that if he can’t fix it, no one else can.  If I were a betting man, I would put my money on Tom K all day long!””

H.G. Worley, Jr
President
Ocean Drive Beach Rentals

North Myrtle Beach, SC
www.Odbeachrentals.com

“We have been mightily blessed with Tom K. His knowledge and expertise of computer networking is outstanding. Tom is miles above any other network consultant we have encountered in over 16 years of business.  He works diligently to understand our business needs and uncover the solutions to our problems. He has become a very important part of our business and a loyal friend.”

Pat J. Herlan
Owner/Broker
Almost Heaven WV Realty

Canaan Valley, WV
www.almostheavenwvrealty.com

“I have had the pleasure of working with Tom K for more than 6 years.  He is without doubt one of the most knowledgeable, reliable, and creative Network Consultants that I have ever worked with.  His dedication to the client’s need is without comparison.  I recommend Tom to anyone that is looking to improve their systems, infrastructure, or technical procedures.”

Doug Macnaught
President
Instant Software

Basalt, CO
www.instantsoftware.com

“Tom K is the most thorough IT professional I have ever worked with- and my former job was to fly around the world and consult with large IT departments!  Each change to your network, each upgraded software version, future solutions planning - every single important item that you need to know has been carefully considered and documented and is there if you ever need to go back and look.  Attention to detail really makes a difference in the IT world, and Tom K provides that to his clients.”

Stephen Smith
IT Director
Hatteras Realty

Hatteras Island, NC
www.hatterasrealty.com

“It’s not only that Tom K knows so much about the technology, our business, and our systems, but it’s also his ability to quickly analyze a new problem and develop the right solution, especially under pressure.”

Chad Taylor
Owner
Taylor-Made Deep Creek Vacations

Deepcreek, MD
www.deepcreekvacations.com

“Our last major IT project with Tom K was replacing our business servers and upgrading our OS, network, and many systems.  Tom K’s planning and execution were excellent! The project started on time, and was completed on time and under budget. Tom understands our business, so his team worked through the weekend and scheduled all critical work at night so we had only forty-five minutes of business downtime (of the scheduled six hours).  When they were done there were no problems. Everything worked as Tom K promised and overall system performance was noticeably improved.”

Kelly Hanig
Vice President
Brindley Beach Vacations

Corolla, NC
www.brindleybeach.com

“I’m a big fan.  Tom K is bright, knowledgeable and a great strategic thinker.  Most importantly, Tom has integrity.  His clients never worry that they'll be asked to buy more than they need."

George Volsky
Industry Expert
HomeAway Software for Professionals

Austin, TX
http://software.homeaway.com/vacation-rentals

“Tom K (as known in industry circles) is an IT Giant.  He has many years of IT experience, education and knowledge of vacation rental management systems.  In my dealings with him, I have found that he asks the right questions and delivers solutions.  Also, downtime is not in his vocabulary.  He can effectively manage your network, servers, backups and connectivity to staff.  I can fully recommend Tom K as your IT strategy partner."

Stuart Pack
Chief Executive Officer
Resort Realty

Nags Head, NC
www.ResortRealty.com

"Finding myself caught between a local hard spot of there being no trusting qualified IT resource and a big rock (our office is located in NH's White Mountains at the foot of Franconia Notch State Park known for it's large Granite formations...) I called on a long trusted national class & level IT industry friend.  Well, what I was seeing as a large rock to quarry, Tom K cut down to size in less time than in took to get to & fro, with every minute of our computing time having been laden with value every since.  A little office, needed BIG trust in its little systems.  TomK has come through... seamlessly.  I sleep well knowing my systems are safe and very well backed up, by a Real Person, and not just some service or cloud."

Cort Roussel
CVRM & Owner-Broker
Franconia Notch Vacations Rental & Realty

Franconia, NH
www.franconiarentals.com

“Tom is an exceptional IT consultant and the most detail oriented person you will be lucky enough to meet.  In his role 99% accuracy doesn't cut it; he hits 100% every time.  It is always great to walk into a client's office that uses his services and have them compliment his work right away.  He is "THE" IT guru and can speak on anyone's technical level."

Brandon Besecker
Senior Sales Representative
Escapia, Inc.

Seattle, WA
www.escapia.com

“As always, thank you for all you do.  It is no wonder you have such a good reputation with all your clients – you always go above and beyond!!  I’ve said this before and it seems to be more true with every dealing with you – YOU’RE THE BEST!“

Irene (Rene) Crowl
Rental Manager
Almost Heaven WV Realty

Canaan Valley, WV
www.almostheavenwvrealty.com

“Completely Resolved!!!!! You are a genius and THE BEST IT GUY on the planet!  It does work now and I have scheduled the meeting for tomorrow to begin implementing this great tool.  Thanks Tom! “

Kami Trusz
Rental Manager
Brindley Beach Vacations

Corolla, NC
www.brindleybeach.com

“It was an educational experience.  I’m ALWAYS a smarter man after talking to you.”

Randall K. Leeseberg
President
Topsail Realty

Topsail Beach, NC
www.topsail-realty.com

“Tom thanks for enlightening me on expanding address ranges by changing the subnet and DHCP scope, helping me get the fiber connection going through the offices, and all your advice including putting the PBX on the D-Link router and just changing its gateway address.  You're a brilliant dude.”

Stephen Smith
IT Director
Hatteras Realty

Hatteras Island, NC
www.hatterasrealty.com

“I am so proud of you and your new venture!  I know you will be very successful and I am happy to be a part of your new business!  I would like to say that you have been key to the integration of our new venture as well.  Without your expertise and knowledge the last few months would have been a hard row to hoe!!  Thanks again for all you do for us!”

Kelly Hanig
Vice President
Brindley Beach Vacations

Corolla, NC
www.brindleybeach.com